Course curriculum

  • 1

    Support Worker Training Module Overview

    • Module Overview

  • 2

    Session 1: Introduction to Support Work

    • 1.1 Role and Responsibilities of a Support Worker

    • 1.2 NDIS Worker Orientation Module

  • 3

    Session 2: Privacy and Confidentiality in a Support Worker Role

    • Privacy and Confidentiality

    • 2.1 Respect and Protect personal information

    • 2.2 Sensitive Information

    • 2.3 Collect Personal Information

    • 2.4 Help Participants To Understand What Happens To Their Information

  • 4

    Session 3: Safe Workplace /In-home Supports

    • Safe Workplace In-home Supports

    • Risk Assessment

    • Identifying Hazardous Manual Tasks

    • Appointment Summary Session Form

  • 5

    Session 4: Incident Management

    • Incident Management

    • 4.1: Reportable Incidents

    • 4.2 Incident Identification and Response

  • 6

    Session 5: Payments and Cash Handling

    • Payments and Cash Handling

    • 5.1: Payments for Attractions, Events, and Programs

    • 5.2: Cash Handling