Course curriculum

  • 1

    Welcome to EHC!

    • Welcome

    • Who are we ?

    • Vision and Values

  • 2

    Prior to Start Date!

    • ETHICAL PRINCIPLES

    • Confidentiality

    • Conflict of Interest

    • Email Policy

    • Client Data Management Policy

    • Client Handover/ While Sharing Details With Other Professionals
  • 3

    Getting Started!

    • Important Forms

    • Key Information

    • We want to get to know you too!
  • 4

    Who we work with!

    • Overview of clientele and organisations

    • Medicare Clients

    • NDIS Clients

    • Private/Health Insurance Clients

    • Employee Assistance Program - EAP

    • Worksafe and TAC

    • Waitlisted Clients

    • Department of Veteran Affairs (DVA)

    • Ambulance Victoria

  • 5

    Compliance/ Referral Validity across agencies

    • Referral Validity across Agencies
  • 6

    Emergency Procedures

    • Work, Health and Safety in the Workplace

  • 7

    Password Sharing

    • Dashlane

  • 8

    Halaxy - Procedural Videos

    • How to rebook Clients

    • How to cancel appt and delete invoice

    • 3.8.4- how to cancel appt and retain and invoice

    • How to add multiple clients to the same booking

    • How to send scales on Halaxy

    • How to add a clinical note in a clients Halaxy Profile

    • How to fax

    • 3.2.3 HOW TO EDIT clinical note TEMPLATE IN HALAXY
  • 9

    Telehealth Links

    • Sending COVIU Links

    • Sending a Zoom Link

    • Checklist for Telehealth Appointments

  • 10

    Monitoring Emails

    • Emails

  • 11

    Client Communication

    • how to uses templates to email clients
  • 12

    Excited to meet you!

    • Thank-you!